Intelligent document retrieval makes it possible for organizations to automate document-based business processes, minimizing errors, bolstering efficiency, and increasing productivity. Thanks to these solutions, companies can extract valuable data from unstructured documents, such as receipts, invoices, forms, and contracts, and use it to streamline workflows, make informed decisions, and enhance customer experiences.
But it is worth mentioning that not all intelligent document retrieval solutions are created equal. In this regard, finding the ideal fit for your organization calls for a bit of research here and there. This blog post takes you through some of the key factors to consider when searching for the right intelligent document retrieval solution.
Consider Accuracy
An accurate intelligent document retrieval solution if vital for reducing costs, ensuring compliance, improving efficiency, and enhancing customer satisfaction. For customers, any mistake made while extracting data could lead to a life-altering ramifications.
The good news is that recent innovations in AI and machine learning have made it possible for intelligent document retrieval solutions to offer high levels of accuracy for both typed and handwritten documents. This leads to less errors and more efficient document processing.
Ease of Use
Ease of use is a no-brained when looking to get the most from your intelligent document retrieval solution. After all, it can increase efficiency, shorten time-to-value, minimize costs, and increase adoption rates. If an intelligent document retrieval platform isn’t user-friendly, rest assured it can take a lot of time and effort to train users to use it properly, reducing overall efficiency.
Time-to-value is also an important factor when it comes to document processing solutions. A platform that is difficult to use will certainly take some time to implement, and will be difficult for users to learn leading to a longer time period before any value is realized.
Human/AI Collaboration
To allow for quality control, handle exceptions, and offer continuous learning, modern intelligent document retrieval solutions use intuitive human-in-the loop (HITL) functionalities. HITL machine learning is merely a method of incorporating human input and oversight into the training and decision-making process of a machine learning model.
Without HITL, an intelligent document retrieval solution can suffer from lower accuracy or reliability, which can eventually bring about mistakes in the data extraction process that will be costly to fix downstream. Be sure to keep in mind when looking for the best intelligent document retrieval solution for your organization.
