Avocado, an AI-powered assistant that streamlines operations and improves the dining experience, is making waves in the fast-paced world of restaurants, where every second counts and customer satisfaction is the most important thing. Fondo, a startup backed by Y Combinator, made Avocado. It’s not just another chatbot; it’s a revolutionary point-of-sale (POS) system made just for restaurants, food trucks, and cafés. Here’s how Avocado is changing the restaurant business with its new ideas.
A Smart Assistant for Restaurants
Avocado fits right into the daily life of a restaurant, unlike older POS systems that can feel clunky or out of date. In real time, this AI assistant knows your menu, keeps track of sales data, keeps an eye on your inventory, and even keeps an eye on how well your staff is doing. Picture having a virtual general manager in your pocket who can do things like change prices, mark items that are out of stock, or give you information about your best-selling dishes. Avocado takes action right away across the POS, kitchen display system (KDS), kiosks, and online ordering platforms when you say something simple like, “We’re out of bacon—mark everything with bacon as out of stock.”
Nick Evans and Shayan Guha, who started Avocado, built this system with one goal in mind: to make it easier for restaurant owners and staff to manage all of their tools so they can focus on what really matters: making great food and giving customers great experiences. They said, “After working with restaurants for years, we kept seeing the same thing: owners and staff want to focus on hospitality and food, not software.”
Get real-time information to help you make better choices.
Avocado’s best feature is that it gives you real-time, useful information. It can find the menu items that do best on weekends, the staff members who do best, or inventory problems before they become problems. No more searching through spreadsheets or running reports—Avocado automatically gives restaurants this information, which helps them run their businesses more efficiently and make more money.
For example, big chains like Chipotle, Taco Bell, and McDonald’s are already using AI for things like voice ordering and keeping an eye on their equipment. Avocado gives independent restaurants the same level of sophistication, making the playing field more even. Brian Rice, McDonald’s Chief Information Officer, told the Wall Street Journal, “Our restaurants can be very stressful…” The stress will go away with technology solutions. Avocado does this by making complicated workflows easier and lessening the chaos that comes with managing counter orders, drive-thrus, and delivery couriers.
Making things easier and cutting down on waste
Avocado does more than just point-of-sale (POS) work; it also helps restaurants with one of their biggest problems: keeping track of their stock. Avocado helps restaurants avoid running out of ingredients or having too many by predicting demand and keeping stock levels just right. This not only saves money, but it also cuts down on food waste, which is a big problem in an industry with tight margins. For instance, Dishoom, a restaurant chain based in London, used another AI solution that cut food waste by 20% by managing its inventory smartly. Avocado gives smaller businesses the same tools, which helps them stay profitable and environmentally friendly at the same time.
The AI also works with systems that are already in place, like Poster POS, to add features like making a list of purchases automatically and controlling write-offs. Restaurants get personalized reports and suggestions through Telegram or email to help them stay ahead of changes in demand.
Making things better for customers and employees
Avocado doesn’t just work behind the scenes; it also makes the front-of-house experience better. It frees up staff to focus on providing great service by automating tasks that have to be done over and over, like changing prices or updating menus. Customers get their orders processed faster and more accurately, whether they are at the counter or online. The system’s ability to understand menu modifiers and customer preferences makes for a unique dining experience. This is something that chains like Starbucks have already started to do with their Deep Brew program.
Avocado makes it easier for employees to handle a lot of tasks at once. The restaurant industry has a lot of turnover, with 72.9% of fast-food workers leaving their jobs in 2016. Tools like Avocado help keep employees by making their jobs easier and less stressful.
A Plan for the Future
The people who started Avocado know exactly what they want to do: make the last POS system a restaurant will ever need. Avocado is made to grow with restaurants. It has hardware and software that work well together, an easy-to-use interface, and a strong AI agent. The team is already working with independent operators in Texas and California and asking for their thoughts to make the system even better.
As AI changes the restaurant business, Avocado stands out as a useful, restaurant-native solution. From automating voice orders to optimizing menus based on customer preferences, it’s part of a broader movement where 87% of UAE operators and 79% of U.S. restaurateurs are already leveraging AI to enhance operations.
Join Avocado
Avocado is a new way for restaurant owners who are tired of dealing with old systems or trying to make tools that don’t work together. Want to give it a shot? The Avocado team wants to get in touch with food trucks, cafés, and independent restaurants. For a demo, email founders@avocadopos.com, text (512) 580-7988, or go to https://avocadopos.com.
In a world where AI is no longer a luxury but a need, Avocado is the best thing for restaurants that want to do well in 2025 and beyond.
