Prozo, a Gurugram-based supply chain technology startup, is making waves as a full-stack, tech-enabled solution provider in the fast-changing world of e-commerce and logistics. Prozo was started in 2016 by Dr. Ashvini Jakhar, a former lieutenant commander in the Indian Navy and a consultant for McKinsey, and Jerry Jose. It has since become a leader in integrated warehousing, freight, and fulfillment services. Prozo wants to be the “AWS of supply chain.” It offers enterprise-grade features on a pay-per-use basis to businesses of all sizes in B2B, B2C, and D2C segments. Prozo is at the forefront of helping brands grow quickly and meet the needs of an economy that is quickly becoming more digital. India’s digital commerce market is expected to reach more than $350 billion by 2030.
A Strong Supply Chain NetworkProzo’s main strength is its complete, end-to-end supply chain solutions, which are made possible by a cutting-edge technology stack and a network that covers the whole country. The business has 42 tech-enabled warehouses that cover more than 2.2 million square feet and ships to more than 24,000 pin codes all over India. The company’s own Prozo Warehousing and Logistics Platform (PWLP) has five main parts: a Control Tower for performance management, a Warehouse Management System (ProWMS), an Order Management System (ProOMS), a Shipping Platform (ProShip), and an Optimization and Growth Platform (ProPlanning and ProInsights). This tech stack works together to make sure that orders are processed quickly, that operations are in line with SLAs, and that brands like Tata Consumer, Reliance, Hyundai, PhonePe, The Minimalist, and Beardo can trust Prozo.
Prozo’s Fulfillment Network (PFN) and Logistics Network (PLN) make it possible to deliver quickly and cheaply, with options for express, same-day, and next-day delivery. Its Retail Network (PRN) makes its services even better by offering e-commerce reseller services on more than 20 online platforms. This makes it a “cloudtail of all platforms” for brands that want to grow their online presence. Prozo gives retailers and distributors e-commerce apps that work with its WMS and OMS, making it easier to place orders and keep track of inventory. It does this by turning offline supply chains into digital ones through white-labeled SaaS products.
Money and GrowthOver the course of nine funding rounds, Prozo has raised a total of $20 million (about ₹131 crore). Sixth Sense Ventures, JAFCO Asia, and wealthy individuals have all made big investments. The company got $10 million in a Series A round in 2022 to grow its client base, improve its technology, and add more warehouses. After that, in February 2023, Sixth Sense Ventures led a ₹45 crore pre-Series B round. This was a sign of a bigger Series B round planned for FY 2023-24. Most importantly, Indian cricket star Rohit Sharma made a strategic investment in Prozo in June 2025, showing that he strongly believes in its plan to build India’s most flexible and accessible supply chain infrastructure. Sharma compared Prozo to a “dependable, tech-first platform that powers scale with consistency,” which shows how well-known it is becoming in the business.
Since its last round of funding, Prozo’s warehouse space and number of clients have grown tenfold. The company now serves over 100 brands from 30 omnichannel fulfillment centers in 12 locations. Prozo is taking advantage of the growing need for efficient logistics in India’s booming e-commerce sector. As of 2025, the company is making ₹250 crore a year. The company also said that as of March 31, 2024, it had annual sales of ₹168 crore and 512 employees, which shows how quickly it is growing.
At the Heart of InnovationProzo stands out in the crowded supply chain market because it is dedicated to technological innovation. The company recently released ProPilot, an AI-powered chatbot based on OpenAI that is meant to improve internal management systems and give employees quick access to important data and analytics. This move makes Prozo a leader in India’s third-party logistics (3PL) sector and moves them closer to fully automating their warehouses. ProPilot gives you real-time insights, optimization strategies, and better supply chain efficiency. This supports Prozo’s tech-first approach.
Prozo’s SaaS platform also helps businesses digitize their supply chains by giving them tools like multilingual e-commerce apps for placing orders, managing sales teams, and keeping track of customer relationships. These solutions improve the productivity of salespeople and give you real-time access to your inventory. This makes Prozo the only place you need to go for all your supply chain needs. Clients can easily navigate the complexities of modern business thanks to the company’s focus on agility, resilience, and visibility.
Effects on the industry and what the future holdsIndia’s logistics and e-commerce industries are changing because more people are using the internet and D2C brands are becoming more popular. Prozo is in a good position to take advantage of these trends because its scalable, tech-based solutions help with problems like supply chain disruptions, rising costs, and changing consumer expectations. The company’s partnerships with both well-known brands like McGraw-Hill and PhonePe and up-and-coming brands like Snitch, Bewakoof, and Traya show how flexible it is and how much people trust it.
Prozo has recently added new multi-client fulfillment centers and focused on cold storage for industries like seafood. These changes show how flexible the company is to meet the needs of different markets. The company plans to add one million square feet of warehouse space every year, which will make its presence in India even stronger. Its partnership with SG, India’s biggest cricket equipment brand, to reach more B2C and D2C markets is another sign of its growing power.
Prozo’s focus on technology-driven solutions is in line with what the industry is doing as global supply chains deal with problems like geopolitical uncertainty and port congestion. Gartner says that half of all online stores around the world will invest in AI, real-time supply chain solutions, and advanced analytics. Prozo is already ahead in these areas. Prozo is ready to change what it means to have a great supply chain in India and beyond by combining AI, the Internet of Things, and possibly blockchain in the future.
In conclusionProzo’s rise from a startup in 2016 to a top player in supply chain technology is a story of creativity, determination, and smart growth. With a strong network, the latest technology, and support from well-known investors like Rohit Sharma and Sixth Sense Ventures, Prozo is creating the foundation for India’s new-age commerce. The company is going to be a key player in powering the next generation of Indian brands. It will do this by providing efficiency, reliability, and scalability in a retail world that is becoming more and more digital-first.You can find out more about Prozo’s services and new ideas at www.prozo.com.
